Response24 Connect Launches to Revolutionize Crisis Management for the Insurance Market

Response24 Ltd and International Crisis Management Group (ICMG) have announced the launch of Response24 Connect, a pioneering venture aimed at transforming crisis management and response for the insurance market. This innovative platform leverages technology to improve risk communication between insureds and their crisis management consultants, offering a suite of features accessible via a smartphone app.

From the moment a policy is initiated, insureds gain access to customized risk intelligence, real-time alerts, document templates, online consultations, and urgent assistance during critical incidents. A standout feature is the integrated geo-location function, which ensures swift and effective response by pinpointing the exact location of individuals affected by crises such as war, terrorism, or natural disasters. This capability is crucial for timely evacuation and repatriation efforts.

Response24 Connect also provides access to complex risk assessments and specialist security consultancy, delivering a comprehensive security risk management solution through an enhanced customer service mechanism. While the platform is available to all insureds as an added benefit, it is especially valuable for mid-market companies and private clients lacking in-house crisis management resources.

Erika Koutrakis, CEO of ICMG, highlighted the significance of the venture, stating, "In a period of significant geopolitical instability, organizations seek partners to navigate uncertainty. By combining our skill sets, we can offer comprehensive solutions to a range of complex issues." Rupert Reid, CEO of Response24 Connect, emphasized the benefits of the partnership, noting the ICMG team's operational experience and understanding of security risk management will greatly serve their clients through the innovative tech platform.

The launch of Response24 Connect marks a significant advancement in crisis management and response, offering a much-needed resource for businesses and individuals facing the challenges of today's volatile global landscape.