HRO Today Announces 2025 Baker's Dozen Customer Satisfaction Ranking for Recognition Services
TL;DR
Workhuman leads the 2025 HRO Today Baker's Dozen rankings, offering a competitive edge in HR service provider selection based on client satisfaction.
HRO Today's algorithm analyzes service breadth, deal size, and quality from 300+ client surveys to calculate provider rankings objectively.
These rankings help organizations choose better HR partners, improving workplace culture and employee recognition programs for a more positive work environment.
Discover the top five HR recognition providers ranked by real client feedback in HRO Today's 2025 Baker's Dozen customer satisfaction ratings.
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HRO Today has published the results of its 2025 Baker's Dozen Customer Satisfaction Ranking for recognition services, identifying the industry's top performers based exclusively on client feedback. The ranking methodology involves analyzing survey data across three critical subcategories: service breadth, size of deals, and quality of service. Using a predetermined algorithm that weights questions and categories based on importance, HRO Today calculates scores in all three subcategories as well as an overall composite score.
This year's ranking was compiled from over 300 usable surveys completed by 223 different client companies of the ranked recognition service providers. The extensive data collection ensures the rankings reflect genuine customer experiences rather than editorial opinions. HRO Today collects feedback annually through an online survey distributed directly to buyers through the HRO Today mailing lists and indirectly through service providers themselves.
The top five companies in the 2025 recognition services ranking are Workhuman, Madison Recognition, C. A. Short, Engage2Excel, and Point Recognition. These organizations earned the highest ratings from their customers across all evaluation criteria, demonstrating excellence in service delivery and client satisfaction. Only those providers that achieved superior ratings in quality of service, breadth of service offerings, and deal size capabilities qualified for inclusion in the prestigious ranking.
The Baker's Dozen rankings serve as a critical resource for HR leaders when selecting service providers, offering objective, data-driven insights into vendor performance. For the complete list of winners and detailed ranking information, visit HRO Today. HRO Today and HRO Today Global are properties of SharedXpertise Media, providing comprehensive coverage and research for senior-level HR decision-makers across the industry.
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