Aureon Launches Ascend for Teams UCaaS and CCaaS Platform Powered by Intermedia
TL;DR
Aureon's Ascend for Teams platform gives businesses a competitive edge with enterprise-grade UCaaS and CCaaS capabilities powered by Intermedia's AI technology.
Ascend for Teams integrates unified communications and contact center services through flexible cloud deployment with robust scalability and security features.
This platform enhances workplace collaboration and customer service efficiency, creating better communication experiences for businesses and their clients.
Aureon partners with Intermedia to launch an AI-powered communications platform that unifies calling and contact center services in the cloud.
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Aureon, a technology solution provider, has announced the launch of Ascend for Teams, an advanced Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) platform powered by Intermedia Cloud Communications. This solution enhances how businesses connect, collaborate, and serve customers through a seamless cloud-based experience, expanding Aureon's cloud portfolio with enterprise-grade calling and contact center capabilities.
The platform offers flexible deployment options, robust integrations, and scalability for organizations of all sizes, enabling businesses to unify their communications, reduce complexity, and improve productivity. George O'Neal, President and CEO of Aureon, stated that Ascend for Teams aligns with the company's mission to simplify technology so businesses can focus on growth and customer service by delivering a secure and reliable communications platform.
Jonathan McCormick, COO and CRO of Intermedia, emphasized the partnership's value, noting that combining Aureon's technology expertise with Intermedia's AI-powered, award-winning cloud communications platform helps businesses work smarter, accelerate decision-making, and deliver better customer outcomes. This collaboration provides organizations with the flexibility, reliability, and innovation needed to be more productive and prepared for the future of work.
Ascend for Teams is now available through Aureon, with more information accessible at https://www.aureon.com/solutions/unified-communications. Intermedia, a global leader in AI-powered communications, supports over 150,000 businesses with its integrated platform, and details can be found at https://www.intermedia.com.
The implications of this announcement are significant for the business and technology sectors, as it addresses the growing demand for unified communication solutions that enhance remote work, customer engagement, and operational efficiency. By leveraging cloud-based UCaaS and CCaaS, companies can reduce infrastructure costs, improve scalability, and foster better collaboration among teams, ultimately driving growth and competitiveness in an increasingly digital economy.
Curated from citybiz
