Item by Item Launches First Integrated Change Management Curriculum for Microsoft Dynamics 365 Implementations
TL;DR
Item by Item's new Change Management curriculum gives organizations a competitive edge by reducing implementation resistance and driving faster D365 adoption success.
The curriculum includes 37 micro-courses, 6 learning paths, assessments, and downloadable templates structured around a fictional company's implementation journey.
This training helps organizations better support their teams during technology transitions, reducing stress and improving long-term user success with D365 systems.
Item by Item uses a storytelling approach with a fictional company example to make change management concepts tangible and practical for learners.
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Item by Item (IBI) has launched a new Change Management curriculum specifically designed for Microsoft Dynamics 365 implementations, marking the first training program in the market that fully integrates change management and user training into D365 project planning. This comprehensive curriculum addresses the human side of ERP and CRM implementations, an area where projects frequently encounter challenges that can derail success.
The curriculum is structured to help project teams, business leaders, and change champions acquire the knowledge and tools necessary to drive real adoption, reduce resistance, and set users up for long-term success. It includes 37 micro-courses covering the full lifecycle of change in a D365 rollout, organized into six structured learning paths aligned with specific roles and project phases. The program also features six assessment tests to reinforce learning and measure progress, along with over a dozen downloadable templates that enable teams to apply their learning immediately in practical scenarios.
To make the content more tangible and practical, the curriculum follows a fictional example company throughout its implementation journey. This storytelling approach brings change management concepts to life by demonstrating how strategies unfold in real-world scenarios, making the training more relatable and applicable for organizations preparing for D365 implementations.
Elif Item, Founder and CEO of Item by Item, emphasized the importance of this training, stating that it represents the first attempt to bring change management, training, and project planning together specifically for the D365 space. The curriculum is available as a standalone offering requiring a separate subscription and is not included in standard IBI platform access, available for purchase by both new and existing customers through their platform at https://www.itembyitem.co.
The launch of this specialized curriculum addresses a critical gap in the D365 implementation landscape, where technical training often overshadows the equally important human element of organizational change. By providing structured guidance on managing the people side of technology implementations, this program could significantly impact project success rates, reduce implementation costs, and improve long-term user adoption across industries that rely on Microsoft Dynamics 365 solutions.
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