Electronic Frontier Ltd Partners with Incognito Software Systems to Enhance UK Broadband Device Management
TL;DR
EFL gains a competitive edge by using Incognito's Digital Experience Solution to provide superior device management services that reduce operational costs for broadband providers.
Incognito's cloud-based platform uses TR-069 and TR-369 protocols to centralize device management, enabling automated service activation and proactive Wi-Fi troubleshooting for EFL's customers.
This partnership improves broadband reliability and customer experience through better device management, making internet services more accessible and efficient for end-users across the UK.
Incognito's 30-year expertise in broadband orchestration now powers EFL's device management with future-ready TR-369 support, showcasing cutting-edge telecom innovation in action.
Electronic Frontier Ltd (EFL), a prominent value-added distributor serving the UK telecommunications and alternative network market, has chosen Incognito Software Systems' Digital Experience Solution to deliver premium device management services to its broadband provider customers. This strategic partnership, facilitated through value-added partner BM COM, represents a significant advancement in network management capabilities for UK service providers.
The implementation of Incognito's solution will provide EFL's customers with centralized visibility and control over their broadband devices, enabling faster service activation processes. Service providers will benefit from proactive Wi-Fi management and troubleshooting capabilities, along with reduced operational costs through more efficient device management workflows. The carrier-grade solution features an award-winning TR-069 Auto Configuration Server (ACS) with TR-369 User Services Platform (USP) support, ensuring interoperability across diverse device ecosystems while future-proofing EFL's service offerings.
Mark Torrans, VP of EMEA Sales at BM COM, emphasized the strategic importance of this collaboration, noting his two decades of experience working with EFL on various projects. The cloud-based platform delivery, managed by BM COM, provides the technical foundation necessary for supporting both existing TR-069 technologies and next-generation standards like TR-369/USP. This partnership aligns with BM COM's growth strategy of collaborating with established, trusted distributors in the UK telecom market.
Conor McCann, General Manager of EFL, highlighted the comprehensive nature of Incognito's device management tools, describing them as essential for effective operation in today's competitive broadband market. The collaboration brings together Incognito's specialized software expertise with BM COM's cloud infrastructure capabilities, building on existing relationships between the organizations. This integrated approach addresses the growing complexity of managing broadband networks while maintaining service quality and customer satisfaction.
The adoption of advanced device management solutions comes at a critical time for UK broadband providers, who face increasing demands for reliable connectivity and efficient service delivery. By leveraging Incognito's proven technology platform through www.incognito.com, EFL positions its service provider customers to better compete in the evolving telecommunications landscape. The solution's support for both current and emerging standards ensures that providers can manage existing infrastructure while preparing for future technological developments, creating a pathway for sustained operational excellence and service innovation in the UK broadband sector.
Curated from 24-7 Press Release