XpertDox Partners with CHP Berkshires to Enhance FQHC Revenue Cycle Through AI Medical Coding

XpertDox, a leader in AI-driven autonomous medical coding technology, has announced a strategic partnership with Community Health Programs, Inc. (CHP Berkshires), a Federally Qualified Health Center serving over 30,000 residents across Berkshire County, Massachusetts. This collaboration is designed to transform CHP Berkshires' revenue cycle operations by improving coding quality scores, focusing on value-based care initiatives, ensuring HCC recapture, and maintaining compliance with Medicare's FQHC coding and billing standards.

The implementation of XpertCoding, XpertDox's flagship AI-based coding solution, across all CHP Berkshires facilities represents a significant advancement in healthcare administration technology. This deployment enhances coding efficiency, ensures regulatory compliance, reduces manual workload, and strengthens the center's capacity to provide high-quality, accessible care to its diverse patient population. For over 50 years, CHP Berkshires has delivered exceptional healthcare and family services throughout Berkshire County, and this partnership aligns with their ongoing mission to serve the community effectively.

Jesse Suphan, Senior Director of Revenue Cycle & Quality at CHP Berkshires, reported transformative results from the AI implementation. The health center has experienced increased collections per claim, higher quality scores through automated Category II coding, and has enabled coding teams to focus more on value-based care initiatives and auditing. The dashboards for provider documentation improvement and HCC recapture have proven particularly impactful in optimizing revenue cycle performance.

XpertDox's AI-powered coding solution includes a comprehensive Business Intelligence Platform that provides CHP Berkshires with clear insights into coding accuracy, billing levels, and provider performance. The XpertCoding BI platform features detailed dashboards for Fee-for-Service, Quality Measures, and Risk Adjustment (HCC) coding, offering unprecedented visibility into operational metrics. More information about their technology solutions can be found at https://www.xpertdox.com.

Sameer Ather, CEO and Co-Founder of XpertDox, expressed honor in collaborating with the CHP Berkshires team, emphasizing that their AI-powered autonomous coding technology is designed to eliminate administrative friction, increase coding accuracy, and support FQHCs in their core mission of delivering equitable, patient-centered care to underserved communities. This partnership represents a significant step forward in leveraging artificial intelligence to improve healthcare administration while maintaining focus on patient care quality and accessibility.