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Cloudbeds Report Reveals Widening Gap Between Independent Hotels and OTAs in 2025

TL;DR

Cloudbeds' report reveals independent hotels lost ground to OTAs in 2025, but identifies regional opportunities like Canada's 6.0% RevPAR growth for strategic advantage.

Cloudbeds' 2026 report analyzes 90 million bookings from 180 countries, showing OTA share rose to 63.4% and cancellation rates doubled compared to direct bookings.

The report provides independent hotel operators with data-driven clarity to navigate market challenges, helping preserve unique lodging experiences for travelers worldwide.

Cloudbeds found travelers now book 40 days ahead on average, with 7-night stays surging 25%, revealing emerging extended-stay travel trends.

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Cloudbeds Report Reveals Widening Gap Between Independent Hotels and OTAs in 2025

Cloudbeds has released findings from its 2026 State of Independent Hotels Report, revealing significant challenges for independent hotel operators in 2025 alongside emerging opportunities for strategic adaptation. The fourth annual edition of this hospitality industry benchmark analyzes 90 million bookings across tens of thousands of properties in 180 countries, providing a comprehensive quantitative view of global independent hotel performance.

The report identifies accelerating divergence as a central finding, with independent hotels losing ground relative to online travel agencies across key performance metrics. Global occupancy for independent properties slipped 0.6% year over year, while average daily rate and revenue per available room declined 5.8% and 5.4% respectively. This performance contrasts sharply with branded hotel results during the same period.

Regional performance split dramatically, with Europe, Middle East and Africa emerging as the lone bright spot. EMEA properties saw ADR rise 6.0% and RevPAR advance 3.9%. Asia Pacific recorded the steepest declines, with ADR falling 16.2% and RevPAR dropping 17.5%. North America posted modest overall declines, though Canada outperformed with RevPAR growth of 6.0% while the United States declined 4.4%.

OTA dependence deepened significantly, with OTA share of independent hotel bookings rising to 63.4% and some markets approaching 80% dependence. OTA cancellation rates reached 21.8%, more than double the 10.6% rate for direct bookings. This growing reliance on third-party platforms presents both distribution opportunities and margin challenges for independent operators.

Traveler behavior showed several notable shifts, with booking windows lengthening to an average of 40 days in advance, up from 38 days in 2023. North America and EMEA led this trend at 48 and 47 days respectively. Cancellation lead times also expanded to 39 days, up from 35 in 2023, providing operators with greater advance notice and wider opportunities to resell inventory.

Short stays continued to dominate independent hotel bookings, with more than two-thirds consisting of one to two nights. However, bookings of seven nights surged 25% year over year, signaling emerging extended-stay demand that could represent a growth opportunity for operators who adapt their offerings accordingly.

The full report includes regional performance breakdowns, country spotlights, booking behavior analysis, and expanded trend analysis with actionable recommendations for independent operators. According to Cloudbeds CEO Adam Harris, the report provides operators with the sharpest view yet of forces reshaping their market and offers a path forward during a period of mounting margin pressure and technological transformation.

The State of Independent Hotels Report 2026 is available for download at https://www.cloudbeds.com/hospitality-industry-report/.

Curated from Noticias Newswire

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Burstable Editorial Team

Burstable Editorial Team

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