Intershop Communications AG, a global provider of B2B e-commerce solutions for the manufacturing, wholesale and distribution sectors, has been named in The Forrester Wave™: Commerce Solutions, Q3 2026, an independent evaluation of commerce platforms. Intershop was among the 10 providers assessed in this report, marking a significant recognition of its deliberate strategy to bring agentic AI tooling into everyday B2B operations where it creates measurable value.
Markus Dranert, CEO of Intershop, commented on the recognition: “We believe this result reflects our unrelenting focus on B2B and the investments we have made in practical, real-world AI. Our customers, from hidden-champion manufacturers to global industrial powerhouses, need commerce that handles genuine complexity. That is exactly what we build.”
Andy Stanis, EVP and Managing Director for Intershop Americas, added: “Serious commerce leaders don’t accept platforms that treat B2B as an add-on. We believe Forrester recognizing Intershop validates what our customers experience every day: when the complexity is real, this is the platform engineered for it.”
The Forrester Wave report is a widely respected industry resource that helps businesses evaluate commerce solutions. Being named in this report positions Intershop among leading commerce platforms, providing potential customers with an independent validation of its capabilities. For the B2B manufacturing and wholesale sectors, this matters because Intershop's platform is specifically engineered to handle the complexity of multi-region, multi-brand, and multi-channel operations, which are often poorly served by generic e-commerce solutions. The recognition underscores that Intershop's investment in practical AI is delivering tangible benefits for businesses dealing with intricate sales processes.
Intershop's platform is designed to help companies like Atlas Copco, Kubota, Wurth, Musgrave, and RAJA grow digital sales revenue, improve customer retention, and streamline sales processes. The inclusion in Forrester's evaluation may influence purchasing decisions for businesses seeking a commerce platform that prioritizes B2B complexity over retail-focused features.
For more information on what other leading analyst firms say about Intershop, visit Intershop's press portal. The Forrester Wave™: Commerce Solutions, Q3 2026 is available to Forrester subscribers or for purchase on forrester.com.
