White Glove Insurance, a boutique personal lines insurance agency known for its high-touch service model, has announced two significant industry recognitions: certification as a Great Place to Work and an A+ accreditation from the Better Business Bureau (BBB). The company, which was founded in December 2025 and is headquartered in Delray Beach, Florida, reported a perfect 100% employee approval rating on the Great Place to Work survey, reflecting a workplace culture that prioritizes employee satisfaction and professional growth.
In addition to the workplace certification, the agency has earned the BBB's highest accreditation rating, which evaluates businesses on factors such as transparency, complaint resolution, and adherence to ethical practices. This dual recognition highlights White Glove's focus on creating a positive environment for both its team and its clients, a strategy that the company believes is central to its success.
Ty Crockett, Founder and CEO of White Glove Insurance, emphasized the importance of these achievements in a statement. "Our team is the foundation of everything we do," he said. "The Great Place to Work certification validates our commitment to creating an environment where talented professionals can thrive, grow, and deliver exceptional service to our clients. A 100% approval rating means every member of our team believes in our mission and culture—and that's reflected directly in the caliber of service our clients experience."
The BBB A+ accreditation is equally significant, according to Crockett, who noted that it serves as a promise to clients. "The BBB A+ rating is not just a badge—it's a promise to our clients," he said. "It demonstrates that we operate with integrity, resolve issues promptly, and hold ourselves accountable to the highest standards. Combined with our Great Place to Work certification, these credentials affirm that we've built a sustainable business where employees and customers alike are genuinely valued."
White Glove Insurance operates in Ohio, Florida, Virginia, Washington D.C., Maryland, and North Carolina, and has carved a niche by combining personalized service with advanced technology. Its salaried producer model is designed to eliminate conflicts of interest, ensuring that advisors focus solely on client needs. The agency also employs a dedicated Client Relations team available 24/7 and uses retention strategies such as handwritten notes and quarterly check-ins to maintain high customer satisfaction levels.
These certifications come at a time when the insurance industry is increasingly focused on customer experience and employee engagement. White Glove's achievements may signal a broader trend toward prioritizing workplace culture as a driver of business performance. The company's rapid growth since its founding less than a year ago suggests that its approach is resonating with both employees and clients, potentially setting a new standard for boutique insurance agencies.
For more information about White Glove Insurance, visit www.whitegloveinsurance.com.
