Bandwidth Inc. has secured two Gold Stevie Awards for exceptional customer engagement and service innovation, demonstrating its leadership in enterprise cloud communications. The company received top honors from a global competition that evaluated over 2,100 nominations across 45 nations and territories.
The first award recognized Bandwidth's inaugural customer conference, Reverb24, which drew over 1,400 in-person and virtual customers and prospects. Stevie Award judges praised the event as a "top-tier customer engagement experience" with strategic value and seamless execution.
The second Gold Award acknowledged the company's customer success team for developing custom automation tools that dramatically improve response and resolution times for enterprise clients. Judges highlighted the initiative as "forward-thinking" and a "role model" for support and operations teams.
These awards underscore Bandwidth's strategic approach to customer service, reflected in its impressive 99 percent customer retention rate and 26 consecutive quarters as a G2 Leader in Communications Platform as a Service (CPaaS). The recognition validates the company's commitment to delivering mission-critical communication solutions for global enterprises.
CEO David Morken emphasized the awards as a reflection of the company's core mission to prioritize customer needs, crediting the company's "talent, drive, and unwavering commitment" as key differentiators in a competitive market.
