Huuso Bio Tennessee has opened a new office at 1041 Connie Dr. in Gallatin, positioning crews closer to the families, agencies, and businesses that call after a crime, suicide, unattended death, or other traumatic event. The expansion is led by Cole Reifsteck and Sara Reifsteck, who have focused on building relationships with police officers, sheriff's deputies, and funeral directors since arriving in Tennessee. The company has a long history of working alongside law enforcement in Illinois, and the Reifstecks are replicating that model across Tennessee.
"When an officer clears a scene, the family is usually standing right there asking what happens next. Most of the time nobody has a good answer for them. We're changing that. We want every department in Tennessee to have one number they can hand a family and know it'll be answered by a real person who shows up on time, treats that home with respect, and doesn't leave until the job is done right," said Cole Reifsteck.
The company's outreach now spans multiple police departments throughout the state. Huuso Bio Tennessee has created resources specifically for Tennessee law enforcement so officers understand what the company does, how quickly it can respond, and how it protects families once the scene is released. The Reifstecks are also working closely with funeral homes, which are often the first people a grieving family trusts after a death at home and regularly get asked who can clean up afterward. Huuso Bio Tennessee has developed resources for Tennessee funeral homes and funeral directors and works with them directly so families receive one clear referral instead of a stack of search results.
"Nobody plans for this call," said Sara Reifsteck. "Our job is to take the hard part off the family, keep them informed, and make sure they're treated like people, not a work order."
The Gallatin office is central to cutting response times across Middle Tennessee and beyond. Crews work out of Gallatin, Nashville, and Hendersonville, and technicians live in communities across the state. Calls are dispatched within 35 minutes, and every caller gets a confirmed arrival window, text updates, and a single client services manager who stays with them from the first call to the final walkthrough. The new office strengthens crime scene and biohazard cleanup response in Gallatin, Tennessee while supporting crews serving Hendersonville, Nashville, Franklin, Middle Tennessee, and communities throughout the state.
Huuso Bio Tennessee handles crime scene cleanup, unattended death cleanup, suicide cleanup, blood and bodily fluid cleanup, hoarding cleanup, drug residue decontamination, and vehicle and commercial biohazard work. The company is BBB accredited, bills insurance directly, arrives in unmarked vehicles, and can handle reconstruction after the cleanup is done, a service many cleanup companies do not offer. Huuso Bio Tennessee provides 24/7 biohazard, trauma, and crime scene cleanup throughout Tennessee as part of the Huuso family of companies, which has served families and law enforcement agencies in Illinois for years.
The expansion matters because it addresses a critical gap in post-trauma support: timely, respectful, and professional cleanup that allows families and communities to begin healing. By integrating with law enforcement and funeral homes, Huuso Bio Tennessee ensures that first responders can offer immediate, reliable help rather than leaving families to navigate a fragmented system alone. The new office also signals economic activity and job creation in Gallatin, with technicians embedded in local communities. For Tennessee residents and agencies, the presence of a dedicated biohazard cleanup provider with a proven track record means faster response times and higher standards of care during some of life's most difficult moments.
