In the latest episode of The Building Texas Show, titled 'Why 80% of Companies Don't Trust AI (And They're Right),' host Justin McKenzie and RocketDocs CEO Perry Robinson explore a pressing governance problem in enterprise technology. According to Robinson, approximately 80% of boards are urging their companies to adopt artificial intelligence, yet only about 20% of those companies actually trust the tools enough to deploy them. This widening gap, he explains, is driving significant changes in how regulated industries approach AI.
The conversation, recorded in San Antonio and published June 6, 2026, delves into the risks of 'shadow AI'—when employees paste proprietary data into free tiers of ChatGPT, Claude, or Gemini sessions. Robinson warns that such practices expose corporate intellectual property, as free products often train on user input. He emphasizes, 'Policy is a promise, architecture is a guarantee,' arguing that contractual language alone cannot protect sensitive data once it enters public models. 'If you're not paying for the product, you are the product,' he adds, highlighting that free tiers of OpenAI, Anthropic, and Google products can become training grounds for competitors.
Robinson discusses RocketDocs' Luma platform, a secure generative AI layer designed to run entirely within a customer's own knowledge base inside their VPC, audited against ISO 27001 and SOC 2 Type 2 standards. Luma is deliberately 'limited on purpose,' refusing to crawl the open internet to ensure answers stay grounded in approved, subject-matter-expert-signed content. The platform also includes a new secure file transfer capability for defense, law enforcement, and product launch scenarios where large, sensitive files cannot move by email.
The episode also covers the implications of the EU AI Act, which introduces revenue-based fines for non-compliance, and Salesforce's headless data moves, reflecting mounting pressure to feed AI pipelines. Robinson notes that buyers increasingly include AI governance committees, chief compliance officers, and general counsel negotiating AI addenda. The discussion underscores the importance of trust and security in AI adoption, particularly for life sciences, healthcare, insurance, and financial services customers.
Robinson, who joined the 30-year-old RocketDocs three years ago, frames the company's philosophy around ensuring that AI tools remain secure and reliable. The episode is available now on YouTube and wherever podcasts are heard, alongside sponsor Chisos Boots. For more on RocketDocs, visit RocketDocs.
