Item by Item Launches Copilot for D365 Supply Chain Training to Enhance AI Integration in Enterprise Applications

Item by Item (IBI), a leading provider of Microsoft Dynamics 365 training, has announced the release of Copilot for D365 Supply Chain Training, marking the latest addition to its expanding library of AI-focused educational content. This new module aligns with Microsoft's strategic vision of embedding artificial intelligence directly into enterprise application experiences, fundamentally transforming how supply chain professionals interact with and utilize D365 systems in their daily operations.

The Copilot in D365 Supply Chain introduces a comprehensive suite of intelligent capabilities designed to enhance productivity and improve decision-making across various supply chain functions. The IBI training program specifically addresses several key components of this AI integration, including Copilot Sidecar, which functions as a conversational assistant that operates alongside D365 Supply Chain. This feature enables users to interact with the system through natural language queries, allowing them to complete tasks efficiently without disrupting their existing workflow or navigating away from their current screens.

Additional training elements cover embedded summarizations that provide contextual insights directly within supply chain modules, AI-driven agents that automate repetitive tasks and interpret complex data sets, and AI-powered pages and workspaces that organize and summarize supply chain information for rapid review and action. According to Elif Item, CEO of Item by Item, this training will help users maximize the potential of embedded AI features now integrated into D365 Supply Chain. Item emphasized that Copilot represents more than just another tool, describing it as a fundamentally new approach to working within enterprise systems.

This release completes IBI's platform additions for 2025, following a year of significant growth in content and training offerings across various D365 products. As organizations increasingly adopt artificial intelligence technologies, IBI remains committed to delivering practical, role-based training that facilitates adoption and creates measurable impact. The company operates the largest user-focused online training platform for Microsoft Dynamics 365, serving thousands of users across multiple industries who have gained practical, role-specific knowledge through their programs.

Beyond self-serve online training, IBI provides custom course development and hybrid training solutions tailored to organizational requirements. Their comprehensive platform features over 1,300 micro-courses, more than 90 learning paths, and over 220 assessments spanning Finance, Supply Chain, Commerce, Sales, Customer Service, Field Service, and Change Management domains. For additional information about their training offerings, visit https://www.itembyitem.co.